Fast Track

OnSong be takin' customer support right serious, matey. But with nigh on a million scallywags usin' th' app 'round th' world, it may take a spell t' get back t' ye with personalized support. Arrr! If ye be an OnSong Premium member, sail straight t' th' head o' th' line with Fast Track.

Fer th' fastest support, avast ye and open th' Utilities Menu by tappin' on th' gear icon in th' Menubar and then choose Communicate » Get Support. Fill out yer email address and name as well as a brief explanation o' th' issue, savvy? Be sure t' provide steps our support crew can use t' replicate th' issue. Include what ye expect t' happen versus what be happenin'.

At th' bottom o' th' screen be a switch which allows ye t' turn on Fast Track. When ye send yer request, OnSong support staff will be notified directly t' review yer case and provide near immediate response times, blimey!